Solution
Built automation concepts to fetch reviews, classify sentiment, generate AI replies, log results, and notify the team.
Case study / AI Automation / Reputation Management
Google Review Auto-Reply Workflow
Businesses need to monitor and respond to Google reviews consistently.
Project status: Workflow concept
AI Powered Business Ops Review Ready
Architecture / Workflow
01 · Review event
02 · Classify risk
03 · Draft response
04 · Approval gate
05 ✓ Publish & log
Review data is collected through APIs, classified by sentiment and urgency, drafted into a brand-safe reply, then logged for audit and team approval.
Review data is collected through APIs, classified by sentiment and urgency, drafted into a brand-safe reply, then logged for audit and team approval.
Intended business value
Intended to improve response consistency and reduce repetitive review handling; this workflow is presented as a concept, not a measured production result.